How much does an outsourced call centre cost in Canada?

The price depends on the hours you need covered, your call volume, and whether agents work only for you or are shared. Some providers charge by the hour and others offer a monthly package. Nexa sends a written quote after a short call about your volumes, hours, scripts and goals.

Do you offer inbound and outbound calling?

Yes. Our Surrey-based team handles inbound customer support, order and booking calls, plus outbound sales, lead qualification and appointment setting. We work inside your CRM where possible and send regular reports on calls handled, outcomes and response times.

Call Centre Services for Businesses in Surrey and Across Canada

Nexa Consultancy runs inbound and outbound call centre services from Surrey, BC for small and growing businesses. Our trained agents answer customer calls, take bookings, qualify leads and set appointments, working in your CRM with clear reports. Call 778-582-4000 for a written quote.

Request a quote 778-582-4000

Downtown Vancouver across False Creek, a Canadian flag in the foreground and mountains behind — Downtown Vancouver over False Creek, 2026

Inbound support

We answer customer-service calls, order lines and booking lines, including after-hours overflow and message taking. Agents follow your scripts and your tone.

Outbound sales and appointment setting

We follow up with leads, qualify them and set appointments. We also run reactivation campaigns and surveys. Every campaign follows Canada's National Do Not Call List rules.

CRM and reporting

We work inside the systems you already use. You receive regular reports on calls handled, outcomes and response times.

Business phone services

If you also need business phone numbers, internet calling or call routing, see our business telecom services.

Questions

Request a quote

Call 778-582-4000 for a written quote.